1. Data controller
Halvora is a brand operated by Poulou LLC. The data controller for personal data described in this policy is Poulou LLC. Contact: contact@halvora-solutions.com.
2. Data collected through this website
This website contains no contact forms, user accounts, payment forms or booking systems. It does not set advertising or analytics cookies. Standard technical data (such as IP address and requested page) may be processed transiently by the hosting provider for security and delivery purposes.
3. Data you send by email
When you contact us by email, we receive your email address, name and any information you include. We use this information to respond to your inquiry, define the scope of an engagement and deliver the services you commission.
4. Legal basis
- Responding to inquiries and preparing an engagement: steps taken at your request prior to entering into a contract.
- Delivering a commissioned engagement: performance of a contract.
- Retaining commercial records: compliance with legal obligations and legitimate interest in record keeping.
5. Payment data
Payments are made through a secure payment link operated by a third-party payment provider. Halvora does not receive or store card details. The payment provider processes payment data under its own privacy terms, which are identified before payment.
6. Sharing
Personal data is not sold. It is shared only with service providers necessary to operate email, document storage and payment processing, and only to the extent required.
7. Retention
Inquiry correspondence that does not lead to an engagement is retained for up to 12 months. Engagement records are retained for the period required by applicable commercial and tax law.
8. Your rights
Depending on your jurisdiction, you may have rights of access, rectification, erasure, restriction, portability and objection. Requests may be sent to contact@halvora-solutions.com. You may also have the right to lodge a complaint with a supervisory authority.
9. International transfers
Because we operate across regions, correspondence may be handled by personnel in a region other than yours. Where required, appropriate safeguards for international transfers are applied.
10. Changes
This policy may be updated. The date of the latest revision appears at the top of this page.